What happens if something's wrong
Every product we carry is backed by its manufacturer's own warranty. We're always your first point of contact if something needs attention, and we coordinate directly with the manufacturer on your behalf.
Because of the size and cost of freight-shipped items, returns work a little differently than a typical online purchase: unopened, unassembled items can be returned within 14 days of delivery, minus return freight costs.
Items that have been assembled, installed, or used are handled through the manufacturer's warranty process rather than a standard return. We'll walk you through exactly which applies before you buy — and we're always reachable if something goes wrong after.